Explore the work.

Casebook on AI Regulation

A forthcoming companion casebook on the fast-moving global landscape of AI statutes, rules and enforcement.

World Summit on Digital Wellbeing (WSDW) 2026

Endorsed and joined the Council for Digital Safety & Wellbeing's World Summit on Digital Wellbeing.

Casebook on AI and Law

A forthcoming law-school casebook assembling the statutes, cases and doctrinal debates that define the new field of AI law.

Prosper: The AI Edge for Financial Advisors and Wealth Managers

A forthcoming playbook on how wealth managers and financial advisors can turn AI into a durable competitive edge.

Race against time: As the US celebrates 250, Black History Month turns 100

A meditation on American memory, tying the nation's 250th birthday to the centenary of Black History Month.

Red, white and the blues: On the American Dream at 250

Examines whether the American Dream still holds economic meaning at the republic's 250-year mark.

Can you imagine...: On creativity in the age of AI

Explores what human creativity means once machines can generate art, music and prose on demand.

We are all now editors, curators, critics: our role in the age of AI

Argues that generative AI recasts humans from makers into editors and curators of machine output.

The CIO's guide to responsible AI data center procurement

CIOs should weigh energy, water and emissions when procuring AI data center capacity.

Why AI governance and data privacy must be integrated

AI governance and data privacy are inseparable and should be managed as one integrated discipline.

Leitfaden zum Risikomanagement von Large Language Models

German-language edition (ComputerWeekly.de) of his CIO guide to managing large-language-model risk beyond the hype.

Code red: What it will take to make it through summer

On adapting to intensifying heat and the systemic changes extreme summers demand.

Cool aid: The carbon cost of comfort in a warming world

Weighs the escalating carbon cost of cooling and comfort as the planet warms.

How to apply FinOps to optimize agentic AI costs

FinOps discipline can rein in the unpredictable, compounding costs of agentic AI.

Beyond the hype: A CIO's guide to LLM risk management

A practical CIO framework for identifying and mitigating the risks of deploying LLMs.

America at 250: A Republic of Algorithms

Argues the Founders' constitutional structures should be applied to constrain algorithmic power.

The environmental impact of LLMs vs. SLMs

Smaller language models can sharply cut the energy and carbon footprint of enterprise AI.

How to build AI skills across your workforce

Building broad AI literacy across roles is now essential to enterprise AI adoption.

Controlling data sprawl requires governance discipline

Reining in runaway data sprawl demands disciplined, enforced data governance.

How many jobs will AI create for humans?

AI's net employment impact hinges on whether reskilling keeps pace with displacement.

The most in-demand AI skills

Identifies the AI competencies employers value most as demand outpaces supply.

Data governance for AI requires a cross-functional approach

Effective AI data governance needs collaboration across business, legal and technical teams.

What really is late-stage? Welcome to the era of Capitollism

Coins 'Capitollism' to skewer the toll-taking excesses of late-stage capitalism.

Build accountability into AI to drive business value

Embedding accountability into AI systems is what turns responsible AI into business value.

The X Files: How black money distorts our sense of wealth

Shows how unaccounted 'black money' warps social perceptions of wealth and worth.

7 practical tips for agentic AI cost optimization

Offers seven concrete tactics to control the spiraling costs of agentic AI deployments.

Improving business forecasting with synthetic data and simulation modeling

Synthetic data and simulation can strengthen forecasting where real data is scarce.

Locked in the volt: Does the future of AI hinge on nuclear power?

Links AI's soaring energy appetite to a possible revival of nuclear power.

7 best practices for leading and managing agentic teams

Managing mixed human-and-AI-agent teams requires new leadership practices.

Sustainable procurement strategies and policies for CIOs

CIOs can embed sustainability into IT procurement through deliberate policy and supplier choices.

Save as...: Why do women invest as they do?

Draws investing lessons from the distinctive ways women approach saving and risk.

Davos 2026 — Founders & Leaders Forum: AI governance panel

A Davos Founders & Leaders Forum panel on AI governance, shared with Prof. James M. Cooper.

A Comparative View of AI Regulation in the EU, Japan, China and the USA

Compares the divergent AI regulatory approaches of the EU, Japan, China and the US and what their contrasts mean for global governance.

One Step Beyond: Regulating AI Based on Who Deploys It, Why and How — Not Just What It Does

Proposes regulating AI based on who deploys it and for what purpose, not merely on the technology's inherent capabilities.

With Great Power Comes Great Governance Responsibility: The Grok on X Lesson

Uses the Grok-on-X controversy to argue AI failures are governance failures, not tech ones.

Can tech bring joy into classrooms? One possible future for AI

Sketches an optimistic future in which AI makes classrooms more joyful and personalized.

Evaluate 10 AI chatbots for business use cases

Compares leading AI chatbots to match the right tool to enterprise use cases.

How AI Chatbots Echo Human Despair and Expose the Absence of Safeguards

Argues chatbots amplify users' distress and reveal a dangerous gap in safety guardrails.

Non-price inflation: When numbers lose all meaning

Argues that shrinkflation and quality erosion make headline price indices misleading.

Where is all your money going? A deep dive into personal inflation

Unpacks why each household's lived inflation diverges from official averages.

Saudi Arabia and the world: Learning from Riyadh's realism

Reads Saudi Arabia's transactional realism as a template for a multipolar world.

Mirror, mirror...: What to worry about when you worry about AI

Separates the genuine AI risks worth worrying about from the hype-driven ones.

How AI governance manages risk at scale for enterprises

Frames AI data governance as a non-negotiable requirement for managing risk at scale.

17 KPIs de sustentabilidade que as empresas monitoram

Brazilian Portuguese edition (ComputerWeekly.com.br) of his catalog of 17 sustainability KPIs enterprises track and what each measures.

Former vos salariés à l'IA : les douze étapes clés

French-language edition (TechTarget's LeMagIT) of his twelve-step plan for reskilling and upskilling a workforce for AI.

Will AI replace HR? The answer is complicated

AI will reshape rather than replace HR, automating tasks while leaving judgment to people.

Compare AI agents vs. RPA: Key differences and overlap

Clarifies where AI agents and RPA differ, overlap and complement each other.

How organizations can reskill and upskill employees in AI

Lays out how employers can systematically reskill and upskill staff for the AI era.

Understanding the limitations and challenges of RAG systems

Examines where retrieval-augmented generation falls short in enterprise deployments.

Rest in Pixels: What Is It Like in the Algorithmic Afterlife?

Explores 'grief tech' and AI recreations of the dead, and the ethics of digital afterlives.

Bombs away: On the future of war

Surveys how drones, autonomy and AI are reshaping the character of warfare.

Künstliche Intelligenz für den Nachhaltigkeitsbericht nutzen

German-language edition (ComputerWeekly.de) of his piece on using AI to strengthen corporate sustainability and ESG reporting.

How to evaluate LLMs for enterprise use cases

A structured approach to benchmarking and selecting LLMs for business needs.

The future of money: What's next for this pivotal invention

Traces where digital currencies and payment rails are taking the idea of money.

Stoic in the boardroom: An interview with Robert Rosenkranz

An interview drawing out how Stoic philosophy shaped a Wall Street financier's decisions.

Stoicism 101: What is it and how deeply does it resonate in India?

Examines the modern revival of Stoicism and its resonance in Indian thought.

Voice AI Is Fueling Serious Investment Interest

Investor enthusiasm is surging for voice AI across both B2C and B2B markets.

8 casos de uso empresariales para ChatGPT en 2025

Spanish-language edition (ComputerWeekly.es) of his rundown of eight practical enterprise ChatGPT use cases.

17 sustainability KPIs businesses track and what they measure

Catalogs the key metrics enterprises use to measure ESG and sustainability performance.

Alibaba unveils Accio Agent for global trade

Quoted that vertical, domain-specific agents like Accio will gain traction in high-friction niches, though ecosystem lock-in and cross-border governance remain drawbacks.

Bleeding blue: All that we are looking to extract from the oceans

On the accelerating race to mine and exploit ocean resources and its ecological cost.

Automation Anywhere adds reasoning to agentic AI platform

Quoted that agentic AI is 'both a threat and an opportunity' for RPA vendors, distinguishing rule-following bots from reasoning agents while cautioning 'it's very early days.'

Nvidia, AMD, others tout AI partnerships with Saudi Arabia

Quoted that 'AI infrastructure is the new geopolitical frontier,' with Saudi energy resources anchoring chip deals that expand Nvidia's customer base.

Who's rich? Who's poor? Who's middle-class?

Interrogates how slippery income categories distort self-perception and policy.

The clear business case for environmental sustainability

Argues sustainability delivers tangible business value beyond mere compliance.

How AI can strengthen ESG reporting

AI can automate and improve the accuracy of ESG data collection and reporting.

8 business use cases for ChatGPT in 2025

Highlights realistic, high-value enterprise applications of ChatGPT.

How to audit AI systems for transparency and compliance

Provides a method for auditing AI systems to ensure transparency and regulatory compliance.

Alexa+ Offers a Sneak Peek into the Next Generation of AI Assistants

Amazon's Alexa+ previews how generative AI will reshape the next wave of voice assistants.

Does the Rise of Deep Research AI Assistants Spell Trouble for Knowledge Work?

Asks whether autonomous research assistants will displace or redefine knowledge work.

How to build a sustainability performance management stack

Outlines the technology layers needed to manage and report sustainability performance.

6 sustainability tech stack components for greener enterprises

Details the core software components enterprises need to operationalize sustainability.

Why are you so tired all the time?

Diagnoses the modern epidemic of fatigue across attention, work and lifestyle.

How the legal profession can benefit from AI technology — Targeting AI podcast

On TechTarget's Targeting AI podcast he discussed how lawyers can use generative AI responsibly, the risk of hallucinated citations and AI's promise for access to justice.

Beyond the Hype: Real-World Applications and Ethical Implications of AI in Legal Practice

An MCLE session, with a US Magistrate Judge and a law professor, on practical and ethical uses of generative AI in legal research, litigation analytics and confidentiality.

Laying out a Vision for Agentic Speech Tech

Sketches how agentic AI will make speech interfaces more autonomous and capable.

Why AI should be a hallmark of US foreign assistance

Makes the case that embedding AI in US foreign aid is a strategic soft-power lever, especially amid USAID retrenchment.

How CIOs can reduce AI's negative environmental impact

CIOs can curb AI's carbon and energy footprint through deliberate design and procurement choices.

Cómo auditar los sistemas de IA para garantizar la transparencia y el cumplimiento

Spanish-language edition (ComputerWeekly.es) of his seven-step guide to auditing AI systems for transparency and compliance.

FII PRIORITY Miami 2025

He took part in the Future Investment Initiative's Miami summit, contributing to its technology and AI-investment discussions.

China's DeepSeek may erase America's lead in AI. And wreck your 401(k).

Warns that China's DeepSeek breakthrough could erase America's AI lead and roil US markets and retirement savings.

The US response to Chinese advances in artificial intelligence

Calls for a measured but urgent US policy response to China's accelerating AI advances.

OpenAI faces backlash for its Economic Blueprint for the US

Quoted that OpenAI and peers are 'playing to the gallery' of the incoming administration, using China as a foil while lobbying on chips, infrastructure and training data.

Certificate of Specialization in Artificial Intelligence

He authored AIIM's first-ever AI certificate, preparing information-management and unstructured-data professionals to get their organizations AI-ready.

AI Can Elevate In-Store Music

AI-curated audio can enhance retail ambiance and the in-store customer experience.

AI Governance and Regulation (A Short & Happy Guide)

A compact map of the emerging patchwork of AI laws, standards and governance frameworks that lawyers and executives must navigate.

AI in HR is a double-edged sword

Weighs AI's efficiency gains for HR against the risks to fairness, judgment and employee trust.

Mint AI Summit

A speaking slot at Mint's AI Summit on where enterprise AI is really heading.

Regulating AI — Conference on Corporate Integrity & Global Legal Regulation

Argued that regulating AI is like tending the golden goose — designing for years of value, not a one-off, at this legal-regulation conference.

The Artificial Intelligence Trolley Problem: Governance in the Post-Chevron World

Contends that AI systems silently make value-laden governance trade-offs and that, after Chevron's demise, courts — not algorithms — must justify those choices.

Unpacking AI Beyond the Hype

As the debut guest on branding CEO Dheeraj Sinha's podcast, he unpacks what AI really means for business, beyond the hype cycle.

Tech that listens, talks back: Top finds of 2024

Rounds up the year's standout voice-and-conversational tech gadgets and tools.

Memo to the new czar of artificial intelligence: How to maintain U.S. leadership

Advises the incoming US AI czar on sustaining American AI leadership through talent, investment and smart regulation.

OpenAI targets knowledge workers with pricy ChatGPT Pro

Quoted that a $2,400/year tool is still a win if it lifts a $200,000 worker's productivity, and that premium pricing signals AI providers being forced toward profitability.

Prize sensitive: Is it time for a change in how the Nobels are awarded?

Questions whether the Nobel Prize's criteria and categories still fit modern science.

Plot twist: A quick history of charts

A cultural history of data visualization as a quiet but powerful communication tool.

Was ist KI-Governance und warum ist sie wichtig?

German-language edition (ComputerWeekly.de) of his explainer on what AI governance is and why organizations need it.

AI vendors tackle generative AI attacks in 2024 election

Quoted that AI-generated content is 'a propagandist's dream come true' and that platforms are struggling to keep up with election-season disinformation.

What Should You Do About GenAI in the Contact Center?

Practical guidance on where and how to deploy generative AI in the contact center.

Comment se préparer à l'EU AI Act

French-language edition (LeMagIT) of his practical guide to preparing an organization for the EU AI Act.

Responsible AI vs. ethical AI: What's the difference?

Distinguishes responsible AI's operational focus from the broader philosophy of ethical AI.

Why and How to Develop an Acceptable-Use Policy for AI

A practical case for formal acceptable-use policies to curb risky 'shadow AI' at work.

Detecting AI-Generated Schoolwork Is Easier Said Than Done

Explains why AI-detection tools fail and what that means for academic integrity.

Generative AI's 6 Paradoxes for Customer Service

Explores the trade-offs and contradictions of using generative AI in customer service.

Masterclass: Generative AI for Finance

A hands-on Bangalore masterclass on how generative AI works, its finance-sector applications and limitations, with live tool demonstrations.

The First Principles: Setting the Context for a Safe and Secure Metaverse

Argues that metaverse safety and security must be engineered from foundational first principles — identity, privacy, interoperability, trust — rather than bolted on later.

Is your business ready for the EU AI Act?

Helps enterprises assess readiness for the compliance demands of the EU AI Act.

Medical Diagnosis Applications Are the Frontier of Speech Tech

Speech tech's next frontier is aiding medical diagnosis through vocal biomarkers.

Rockset acquisition strengthens OpenAI's enterprise play

Quoted that Rockset's data ingestion, search and vector-database capabilities plug gaps in OpenAI's stack, since enterprise use cases need real-time information.

How to craft a responsible generative AI strategy

Guides leaders in building guardrails into a generative AI strategy from the outset.

Voice Cloning Using Artificial Intelligence Is a Pandora's Box

AI voice cloning brings powerful uses alongside serious fraud and consent risks.

Prompt response: A Wknd interview with Madhumita Murgia

An interview on how AI's hidden human costs play out unevenly across the Global South.

OpenAI deepfake detector 'belated but welcome'

Quoted that detecting AI-generated content is a 'wicked problem' that no single company can solve alone, calling OpenAI's detector belated but welcome.

Stick around and find out: New frontiers in the effort to live 'forever'

Surveys the science and hype of longevity research and the quest to extend life.

How to build an enterprise generative AI tech stack

Maps the layers of infrastructure and tooling needed for enterprise generative AI.

Audiovisual Speech Recognition Takes ASR to the Next Level

Combining audio and visual cues pushes speech recognition accuracy higher.

Planet of the apps: What the average day will look like in five years

Imagines how AI assistants and apps will reshape an ordinary day within five years.

Meta will label AI-generated images on social platforms

Quoted that labeling will 'apply brakes' on synthetic media used for deception but won't fully solve disinformation without user education, standards and platform accountability.

2024, the year of ROI for generative AI — Targeting AI podcast

He argued that after 2023's 'shock and awe,' 2024 would pivot generative AI's focus from novelty to measurable return on investment.

AI for Lawyers (A Short & Happy Guide)

A concise primer on what generative and predictive AI can and cannot do for legal practice, and how lawyers can use it responsibly.

On U.S. television: AI, jobs and regulation

A U.S. TV appearance discussing AI's upside, its risks, jobs and regulation.

Tokenization of Real-World Assets — India Fintech Conference

Moderated a session on tokenizing real-world assets at the CFA Institute India Society's Fintech Conference.

Generative AI and Speech Technology: Proceed with Caution

Urges careful, risk-aware adoption of generative AI in speech applications.

When the stares align: Why we care so little about data privacy

Probes the behavioral paradox of professing to value privacy while surrendering it freely.

Constitutional AI Can Be an Important Part of AI Governance

Presents constitutional AI's rule-based approach as a scalable governance mechanism.

Beware the Double-Edged Sword That Is AI Anthropomorphism

Warns that projecting human traits onto AI both aids adoption and breeds misplaced trust.

The Need for Explainable AI in Speech Technology

Explainability is essential to building trust in speech-based AI systems.

Automation Anywhere intros new generative AI tools

Quoted that non-technical bottlenecks like isolated data and partial automation persist 'GenAI or no GenAI,' and that success needs an enterprise-wide strategy.

How AI Can Help Companies Embrace Neurodiversity

Shows how thoughtfully designed AI tools can make workplaces more neuro-inclusive.

Recognizing Atypical Speech Is ASR's Achilles' Heel

Speech recognition still fails users with atypical or impaired speech.

AI regulation is not a silver bullet

Argues that regulation alone cannot make AI safe and must be paired with technical, market and institutional safeguards.

How AI can transform industrial safety

AI-driven monitoring and prediction can materially improve industrial and workplace safety.

Pandora's Bots: Questioning the Normative Rules for Generative AI Tools

Interrogates whose norms should govern the outputs of generative AI systems.

Governments worldwide attempting to regulate generative AI

Quoted that 'regulation is struggling to keep pace with technology,' noting rulemakers must tackle training data, privacy, IP rights, misuse and hallucinations.

AI-generated music is officially a hit — how will it change the music industry?

Explores how AI-generated hits will disrupt the economics, creativity and copyright of the music industry.

Artificial Intelligence Versus Artists?

Weighs generative AI's threat to artists against questions of consent and compensation.

No- and low-code AI's role in the enterprise

No- and low-code tools are democratizing AI development inside enterprises.

Voice Assistant Technology Struggles with Monetization

Voice assistants remain hard to monetize despite their widespread adoption.

Microsoft integrates GPT into Power Apps and AI Builder

Quoted that ChatGPT has raised the bar for enterprise bots, giving every employee an AI assistant, while cautioning that LLM unreliability makes responsible-AI adherence imperative.

FTC wants vendors to stop lying about 'AI-powered' products

Quoted that 'AI-washing is rampant,' with vendors exploiting AI as an umbrella term — 'AI when fundraising, machine learning when hiring, linear regression when coding.'

How industries use AI to ensure sustainability

Surveys how different industries apply AI to advance sustainability goals.

ChatGPT blues: The coming generative AI gerrymandering of the American mind

Cautions that generative AI could subtly 'gerrymander' public opinion by shaping what people read and believe at scale.

The AI Bill of Rights: A Small Step in the Right Direction

Reads the White House AI Bill of Rights as a well-intentioned but non-binding blueprint.

AI India: Global AIXhibition & Conference

Part of CII's flagship AI India conference on responsible AI for accelerated growth.

AI Insider — AI-upskilling program for investment professionals

An AI-upskilling program he designed and delivered with HDFC AMC that drew 14,500 investment professionals from across India.

AI governance & AI-law courses for law students

Teaches AI governance, AI risk and the law, drawing on his ForHumanity-certified AI auditor credentials.

AI strategy & business-transformation courses for MBAs

Teaches AI strategy and business transformation to MBA students at BITSoM, Mumbai.

Masterclasses on AI strategy, generative AI, governance, AI & law and AI investments

Through AI Profs, he develops and delivers professional masterclasses and certificate courses spanning AI strategy, governance, law and investment for senior leaders.

Recent developments show us the future of chatbots

Early large-model advances signal a new generation of far more capable chatbots.

Artificial intelligence and the looming misinformation society

Warns that generative AI will flood society with cheap synthetic content, accelerating a corrosive 'misinformation society.'

Responsible AI Starts in High School

Calls for building AI literacy and ethics into secondary education.

The Brain-Computer Interface: The Frontier of Speech Tech

Brain-computer interfaces could become the ultimate frontier for speech technology.

Como a governança de IA e a privacidade de dados andam de mãos dadas

Brazilian Portuguese edition (ComputerWeekly.com.br) of his analysis of how AI governance and data privacy reinforce one another.

Fair Work as a Tenet of AI Ethics

Makes fair labor conditions for data workers a core, often-ignored AI-ethics principle.

The Pros and Cons of Using AI-Based Mental Health Tools

Weighs AI mental-health apps' promise against unproven efficacy and privacy risks.

Understand AI Limitations to Mitigate Its Risks

Argues that clear-eyed grasp of AI's limits is the foundation of risk mitigation.

Finding Value in the Metaverse — Digital Solutions Gallery

A Digital Solutions Gallery talk for technology leaders on where enterprises can find real business value in the emerging metaverse.

The Rise (and Risks) of Speech Synthesis Applications

Synthetic speech unlocks new applications while raising real misuse risks.

High School Students and Artificial Intelligence: A Research Study

A survey study probing how high-school students perceive AI and their awareness of its ethical risks and biases, aimed at shaping early AI education.

What is AI Governance and Why Do You Need It?

Argues that poorly governed AI creates operational, financial, regulatory and reputational risk, making a governance framework a prerequisite for responsible deployment.

How to Succeed in the Age of Artificial Intelligence

Contends that AI job-displacement fears are overstated, and that continuous learning and adaptability are the durable skills for staying competitive.

In a digital world, 'Industry 4.0' meets 'Law 4.0'

Argues the legal system must modernize into 'Law 4.0' to keep pace with the automation and data of the fourth industrial revolution.

Is the Metaverse an Idea Whose Time Has Come?

A feature assessing whether the metaverse is a durable shift or overhyped moment.

Use an AI governance framework to surmount challenges

A formal governance framework helps organizations overcome the practical hurdles of scaling AI.

Why Speech Tech Is Key to a Well-Rounded Metaverse

Voice interaction is essential to making the metaverse immersive and usable.

Monitaur makes AI governance tool generally available

Quoted that even absent regulation, companies committing to responsible AI can use governance tools now, predicting such features will fold into MLOps and risk platforms.

How AI ethics is the cornerstone of governance

Positions AI ethics as the foundation on which effective AI governance is built.

The Metaverse: Real Concerns About Virtual Worlds

Flags the privacy, safety and governance risks lurking in immersive virtual worlds.

Qu'est-ce que la gouvernance de l'IA et pourquoi en avez-vous besoin ?

French-language edition (LeMagIT) of his primer on what AI governance is and why every enterprise deploying AI needs it.

No, China is not winning the AI race

Pushes back on alarmism, arguing the US still leads across the AI stack and that panic-driven policy would be self-defeating.

Animal Welfare and AI Ethics

Extends the moral circle of AI ethics to include impacts on animals and the biosphere.

AI and Threats to the Criminal Justice System

Examines how predictive policing, risk-scoring and automated evidence tools threaten fairness and due process in criminal justice.

AI World Government — plenary keynote track chair

Served as plenary keynote track chair at AI World Government, a major gathering of US public-sector AI leaders.

Digital Davos 2022

A speaking slot at the hybrid Digital Davos gathering spanning Davos, Los Angeles and remote nodes.

NLP and Data Statements: Let's Speak the Right Language(s)

Documenting training data through data statements is key to fairer, multilingual NLP.

AI Without Ethics Leads Down a Dark Path

Cautions that deploying AI without ethical guardrails invites systemic harm.

The Missing Principle of AI Ethics

Identifies an overlooked principle needed to make AI-ethics frameworks complete.

A look at AI trends and bias in AI algorithms

A Q&A in which he warned of a coming 'AI winter' as commercialization challenges cool the hype, and discussed strategies for tackling algorithmic bias.

Building the Next Generation of ASR: Speech Emotion Recognition Apps

Emotion recognition is the next capability layer for speech recognition systems.

Where Does Ethical AI Go From Here?

Reflects on the maturation path for ethical AI beyond principles and pledges.

EU Proposal Promises to Make AI Accountable and Ethical

Analyzes the EU's draft AI Act as a landmark attempt at binding AI regulation.

Caged Parrots: The Challenges of Corporate AI Ethics

Warns that corporate AI-ethics efforts risk becoming captive, performative gestures.

It Takes a Village

Argues responsible AI is a collective responsibility spanning builders, users and regulators.

Speech Emotion Recognition: The Next Step in the User Experience

Detecting emotion in speech can make voice UX more responsive and human.

AI Ethics: Taking Stock and the Way Forward

Assesses the state of AI ethics practice and charts priorities for the field.

RPA and AI: an automation dream team for the enterprise

On SAP's own publication he frames RPA-plus-AI as 'automation on steroids,' arguing great customer experience has to run through employee experience first.

AI: what it is, what it isn't, and how to succeed at it

On Deloitte's On Cloud podcast he cuts through AI/ML hype and insists humans stay 'constantly in the loop' to curb algorithmic bias and project failure.

Weekly High with LSD: Looking Back, Looking Ahead

A featured interview reflecting on 2020's technology shifts and looking ahead to the year in AI and enterprise tech.

This Issue, Your Columnist Is a Philosopher AI

A playful thought experiment handing the column over to a hypothetical philosopher AI.

AI for the Sustainable Development Goals — expert panel

An expert panel on applying AI to the UN Sustainable Development Goals across governance, policy and finance.

Building an employee-first culture in the age of AI

A video interview linking successful AI adoption to an employee-first organizational culture.

Fireside chat with world champion boxer Andre Berto

A cross-disciplinary fireside chat on performance, grit and resilience with the Olympian and world boxing champion Andre Berto.

Thought Leadership 4.0 — in conversation with Rana el Kaliouby

Hosted Affectiva founder Rana el Kaliouby, a pioneer of emotion AI, in the Thought Leadership 4.0 series.

AI & transformative-technologies programs for board directors

Educates corporate board directors on AI and other transformative technologies and their governance implications.

Digital Assistants and Privacy: Artificial Intelligence Weighs in

Digital assistants raise pressing privacy questions that AI design must address.

Artificial Intelligence: Winners and Losers

A wry primer on how AI reshapes fortunes for students, professionals and nations — with the second half of the talk provocatively written by AI itself.

Google, Unilever partnership uses AI for sustainable sourcing

Quoted explaining how AI compares satellite imagery to detect land-use change, and how scaling such initiatives pressures supply-chain partners to improve sustainability.

Mitigating Bias in Speech Recognition Systems

Speech recognition systems must be actively designed to reduce demographic bias.

The Trolley Problem and Ethical Dilemmas in AI

Uses the trolley problem to frame the moral trade-offs baked into automated systems.

MarTech India: All about AI for marketing

In a dialogue session he explained that there is no distinct 'AI' product category because machine-learning capabilities are increasingly embedded invisibly inside marketing tools.

Voice Interfaces and Contactless Interactions

The pandemic accelerated demand for voice-driven, contactless interfaces.

Getting Started With AI Ethics (Part 2)

Continues the primer on operationalizing ethics in real AI projects.

IKEA acquires Geomagical Labs: Top takeaways for retailers and startups

Reads IKEA's acquisition of Geomagical Labs as a signal of AR/AI's disruptive potential for retailers and startups.

How to Stay Relevant and Succeed in Your Career in the Age of AI

Career advice for staying valuable as AI automates routine knowledge work.

A call to action to AI experts: Join the fight against the coronavirus

Calls on AI researchers to mobilize their tools and talent against the COVID-19 pandemic.

Getting Started With AI Ethics (Part 1)

The debut AI Ethicist column laying out why AI ethics matters and where to begin.

Due Diligence for Investments in Artificial Intelligence

A framework for investors evaluating AI/ML startups — assessing ownership of models and data, benchmarking and regulatory risk — built on his premise that 'machine learning is eating software.'

Consumer Voice Apps and Smart Devices Lead the Way for Speech Tech

Consumer voice apps and smart devices are driving mainstream speech tech adoption.

Kashyap Kompella on RPA & AI

A video interview with the Deep Analysis analyst firm on the state of the RPA and intelligent-automation market.

Delivering sustainable business growth through enterprise automation and AI

A profile-interview positioning RPA2AI as an on-demand Chief AI Officer and stressing his mission to democratize AI understanding for non-technical leaders across developing nations.

Robotic Process Automation: Building the Bridge to AI in the Enterprise

Positions RPA as the on-ramp organizations use to build automation muscle before graduating to more ambitious AI initiatives.

Smart Speakers Should Embrace Privacy by Design

Smart speaker makers should build privacy protections in from the start.

MarTech Mumbai: The best marketing investment is people-related

His MarTech Mumbai keynote argued that mixed returns on marketing technology mean the highest-yield investment marketers can make is in people, not tools.

Yoga + AI: getting professionally fit for the age of AI

His signature format at Boye's Denmark conference — an actual yoga session paired with an AI talk on staying professionally 'fit' as automation reshapes work.

Speech applications are vulnerable, too

Quoted on the security vulnerabilities of voice biometrics and speech applications and how machine learning changes their threat surface.

Security Threats to Speech Apps in the Age of Deep Fakes

Deepfake audio poses growing security threats to voice applications.

What's Your Enterprise Strategy for Voice Applications?

Enterprises need a deliberate strategy to capture value from voice applications.

This Is Why You're Approaching Your AI Project Wrong

Diagnoses the common enterprise mistake of treating AI as a technology purchase rather than a data-and-process problem, and prescribes a use-case-first approach.

Here's Why You Need Explainable AI

Makes the business case for explainability, arguing that black-box models are untenable where trust, compliance and accountability matter.

AI World Government 2019 — Powering AI Data Services

As a featured speaker at the Washington DC public-sector AI conference, he addressed intelligent process automation and AI adoption in government.

Practical Artificial Intelligence: An Enterprise Playbook

A pragmatic field guide that cuts through the hype to show enterprises how to identify, pilot and scale real-world AI use cases.

RPA50 — The Landscape of RPA Software Vendors

The industry's first comprehensive mapping of the RPA marketplace, sorting the top 50 vendors into categories and warning that many oversell rules-based automation as AI.

Artificial Intelligence 101 for Information Professionals: What Is AI?

A primer that grounds information and content professionals in what AI actually is, cutting through terminology before they evaluate tools.

AI & automation roadmap masterclass for HR leaders

A TechHR masterclass teaching HR leaders to tell real AI from RPA before choosing tools and building a transformation roadmap.

NASSCOM India Leadership Forum — featured interview

Eenadu's coverage of the NASSCOM India Leadership Forum featured an interview with him alongside the event's marquee speakers.

Are you ready to leverage Artificial Intelligence for eCommerce?

Explores how enterprises can practically apply AI to eCommerce and where the readiness gaps lie.

Making Sense of Microsoft Solutions for MarTech

Untangles Microsoft's sprawling and overlapping set of marketing technology offerings.

Why a Single Vendor Can't Meet Your Employee Experience Needs

Argues that delivering a full employee digital experience requires multiple, integrated tools.

Jive Software Sells Itself

Analyzes Jive Software's sale and what the ownership change means for its customers.

Contrasting the Marketing Clouds - Adobe, IBM, Oracle, Salesforce

Compares the four major marketing cloud suites to help buyers choose among them.

MarTech Mergers - Decoding the Aprimo Acquisition of ADAM Software

Interprets Aprimo's purchase of DAM vendor ADAM Software and its buyer implications.

2017 Enterprise Social-Collaboration Marketplace Analysis

RSG's 2017 marketplace analysis of enterprise social-collaboration software vendors.

2017 Campaign and Lead Management Marketplace Analysis

RSG's marketplace analysis of campaign and lead management (marketing automation) vendors for 2017.

A Reality Check on Assessing the Right MarTech Vendors

Offers a grounded framework for cutting through hype when evaluating martech vendors.

Digital MarTech - The latest on Adobe, IBM, and Marketo

Rounds up strategic developments among the leading digital marketing technology vendors.

Atlassian Buys Trello: Simplicity In, Complexity Out

Reads Atlassian's Trello acquisition as a bet on simplicity in collaboration tooling.

Enterprise Social Network - Not Hot, but Grown Up

Argues enterprise social networks have matured into steady, if unglamorous, workplace infrastructure.

2017 Enterprise Collaboration and Social Software Logo Landscape

RSG's 2017 landscape mapping of enterprise collaboration and social software vendors.

The Ongoing Mobile Challenge for Your Digital Workplace

Revisits the persistent difficulty of delivering good mobile experiences in the digital workplace.

The Marketplace Quadrant Puzzle: Sorting Winning Vendors From Losers

Critiques quadrant-style analyst rankings, urging buyers to look past chart positioning to their own requirements when picking technology vendors.

Integration Risk - MarTech's Achilles Heel?

Identifies integration as the critical, under-managed risk in marketing technology stacks.

Big Crunch - The Expansion and Contraction of MarTech

Frames the martech landscape as simultaneously expanding and consolidating in a 'big crunch.'

The Digital Workplace is not yet mobile enabled

Finds most digital-workplace tools still fall short on genuine mobile enablement.

What Enterprise Social-Collaboration Customers Think

Summarizes customer sentiment and expectations around enterprise social-collaboration tools.

Is Google finally serious about the enterprise segment?

Assesses whether Google's moves signal genuine commitment to enterprise customers.

Social-Collaboration Evaluations - Google, SAP, Slack, and Harmon.ie

Announces refreshed RSG evaluations spanning newer and established collaboration vendors.

Why you need a custom roadmap for your enterprise digital transformation

Argues digital transformation requires an organization-specific roadmap, not a generic template.

2016 Enterprise Collaboration and Social Software Logo Landscape

RSG's landscape mapping of the enterprise collaboration and social software vendor field.

Xamarin - a knight in shining armor for Microsoft's mobile malady?

Considers whether Microsoft's Xamarin acquisition addresses its cross-platform mobile weakness.

Enterprise Collaboration and Social Software Market in 2016

Sets out the trends and vendor dynamics shaping enterprise collaboration software in 2016.

Web Content and Experience Management - Industry Maps

RSG industry maps positioning vendors across the web content and experience management market.

New and Updated Evaluations - Google, Jive, eXo, Igloo, Interact, and More

Announces refreshed RSG evaluations across enterprise collaboration and intranet vendors.

HubSpot in a bit of a spot?

Weighs challenges facing HubSpot and what they mean for its marketing-software customers.

New and Updated Marketing Technology Evaluations

Announces a batch of refreshed RSG marketing technology vendor evaluations.

SharePoint Survivor Stories

Shares cautionary real-world lessons from enterprises that struggled with SharePoint deployments.

When IT and Business Think Differently About Social-Collaboration

Examines the friction between IT and business priorities in social-collaboration projects.

Google's affirmative action is a wake-up call for your enterprise mobile strategy

Treats Google's mobile-friendly ranking change as a prompt to revisit enterprise mobile strategy.

New and Updated Evaluations - Jive, SharePoint, Liferay, Drupal, and Zimbra

Announces refreshed evaluations across collaboration, portal and content platforms.

Customer Survey Findings - Digital and Media Asset Management Software

Reports survey findings on real-world usage and satisfaction with DAM and MAM software.

Enterprise Collaboration and Software Vendors - Net Promoter Scores and More

Uses Net Promoter Scores and customer data to compare enterprise collaboration vendors.

2015 Enterprise Collaboration and Social Software Market Analysis

RSG's annual marketplace analysis of enterprise collaboration and social software vendors.

2015 Marketing Automation and Social Software Technology Market Analysis

RSG's annual marketplace analysis of marketing automation and social marketing technology vendors.

Teradata tucks-in Appoxee and mobile marketing is now so sexy

Reads Teradata's Appoxee acquisition as a sign mobile marketing had become a hot category.

Why the ship has sailed for Facebook as an enterprise social network

Argues Facebook missed its window to become a serious enterprise social network.

Enterprise Social-Collaboration: Is Our Will Still Greater Than Our Wallets?

Asks whether enterprise enthusiasm for social collaboration is matched by actual investment.

Red Hat acquires FeedHenry - are the mobile and traditional middleware twain starting to meet?

Reads Red Hat's FeedHenry buy as convergence of mobile and traditional enterprise middleware.

CatDV - New entrant to our MAM evaluations line-up

Adds CatDV to RSG's media asset management evaluation coverage.

What's the mobile strategy for your enterprise social network?

Presses organizations to define a real mobile strategy for their enterprise social networks.

Updated Digital Marketing Technology Evaluations - IBM, Oracle, Salesforce, Teradata and more

Announces refreshed evaluations of the major marketing cloud vendors.

Have CMS systems struggled to keep abreast of Media publishing requirements?

Questions whether web content management systems have kept pace with media publishing needs.

censhare - New addition to our Digital and Media Asset Management Evaluations

Adds censhare to RSG's digital and media asset management evaluation coverage.

Getting smart about email in the digital workplace

Argues email still matters and must be managed thoughtfully within the modern digital workplace.

2014 Enterprise Collaboration and Social Software Market Analysis

RSG's annual marketplace analysis of enterprise collaboration and social software vendors.

Updated social software evaluations - blueKiwi, Drupal Commons, Igloo, Socialtext, and Telligent

Announces refreshed RSG evaluations across five enterprise social software vendors.

2014 Digital Marketing Technology Market Analysis

RSG's Reality Check analysis of digital marketing technology vendors, emphasizing consolidation risk and shallow integration.

Apple purchase of Topsy highlights rise of social media marketing

Reads Apple's Topsy acquisition as evidence of social media analytics going mainstream.

2014 Enterprise Mobile Technology Market Analysis

RSG's market analysis of the enterprise mobile technology vendor landscape heading into 2014.

The message from the Royal Mail and Twitter IPOs: it's the medium

Draws marketing lessons from the Royal Mail and Twitter IPOs about the primacy of the medium.

Enterprise Mobile Platforms - Do you need more than one?

Considers whether enterprises should standardize on a single mobile platform or run several.

Marketers note - the new Gmail Inbox can affect your email campaigns

Alerts marketers that Gmail's tabbed inbox could reshape email campaign deliverability and engagement.

Telligent acquires Zimbra - Does social software want to be email when it grows up?

Questions the strategic logic of a social software vendor absorbing an email platform.

New and updated social software evaluations - Cisco WebEx Social, tibbr, ThoughtFarmer and Traction

Announces refreshed evaluations across a range of enterprise social software vendors.

2013 Media Asset Management Technology Market Analysis

RSG's annual market analysis of the media asset management technology vendor landscape.

New Buyer's Guide to Innovation Management Software

RSG's buyer's guide for evaluating and selecting innovation management software.

Reality Check: Collaboration and Social vendors in 2013

A candid state-of-the-market read on the risks and trajectories of collaboration and social vendors.

What should you make of vendor market share leadership claims?

Cautions buyers to scrutinize vendors' self-serving market-share leadership claims.

Updated evaluations of IBM Connections, Google Apps, NewsGator, and Moxie

Announces refreshed RSG evaluations of leading enterprise collaboration platforms.

MAM customers note - Harris Broadcasting changes hands

Alerts media asset management customers to the ownership change at Harris Broadcasting.

Should Autonomy customers head for the exit door? Should prospects stay away?

Advises Autonomy customers and prospects on how to react to the HP ownership turmoil.

New Buyer's Guide to Gamification Software

RSG's buyer's guide framing how to evaluate and select enterprise gamification technology.

Vendor Mergers and Acquisitions - Signed, But Not Sealed, Not Delivered, Not Yours

Warns buyers that announced vendor M&A deals carry integration and continuity risks before they close.

Reading the M&A Tea Leaves - Social collaboration going mainstream

Reads a wave of acquisitions as a sign that social collaboration is entering the enterprise mainstream.

Google+ faces multiple headwinds as an Enterprise Social Network

Argues Google+ was poorly positioned to succeed as an enterprise social network.

Managing Digital Asset Rights in the Enterprise

An advisory paper on how enterprises should handle rights and licensing for their digital assets.

Dalet update - Galaxy, still far away but less nebulous now

Reassesses Dalet's Galaxy platform as its roadmap becomes clearer for media buyers.

Do Integrated Ads change everything for DAM?

Asks whether the rise of integrated advertising reshapes requirements for digital asset management.

Enterprise 2.0 Marketplace Analysis Q2 2012

RSG's periodic vendor-marketplace analysis of the enterprise social and collaboration software sector.

Au Revoir, blueKiwi?

Weighs the uncertain future of enterprise social vendor blueKiwi under Atos ownership.

Is Socialcast stagnating on the shoulders of giants?

Questions whether VMware-owned Socialcast was innovating or coasting on its parent's platform reach.

Small is not beautiful for the newly public Jive

Assesses newly-IPO'd Jive Software's scale challenges and what its public status means for customers.

Digital Asset Management Products - Quo Vadis

Surveys where the DAM product market is heading and the directions vendors are taking their platforms.

Is social software vendor Telligent really gaining Leverage here?

Questions whether Telligent's positioning shifts amounted to real momentum for buyers of enterprise social software.

What is the sound of one hand clapping?

Uses a Zen koan as a frame to critique one-sided vendor messaging in enterprise collaboration and content tech.

Talking Digital Asset Management in Europe

An early field dispatch on how European enterprises were approaching digital asset management selection and adoption.